999if Privacy
Policy

1. Introduction

999if ("we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you" or "your") who access or use the 999if online casino platform at https://999if.one (the "Platform"). This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

This Privacy Policy applies to all personal information collected through the Platform, including during account registration, gameplay, financial transactions, customer support interactions, and any other use of 999if services. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Personal Data We Collect

999if collects the following categories of personal data:

Identity & Contact Information:

• Full legal name, date of birth, and nationality
• Government-issued identification numbers (e.g., Philippine National ID, passport, driver's licence)
• Email address, mobile number, and residential address
• Profile photograph or selfie (for KYC verification purposes)

Financial Information:

• GCash or PayMaya (Maya) account details linked to your 999if account
• Bank account details for bank transfer transactions (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank)
• Debit card details (card number masked; full card data is not stored by 999if)
• Transaction history, deposit amounts, withdrawal requests, and account balances

Technical & Usage Data:

• IP address, device type, operating system, and browser type
• Login timestamps, session duration, and pages visited on the Platform
• Game history, betting patterns, and wagering activity
• Cookies and similar tracking technologies (see Section 6)

Communications Data:

• Records of live chat, email, and support ticket interactions with the 999if team
• Feedback, survey responses, and promotional opt-in preferences

3. How We Collect Your Data

999if collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, or contacting our support team.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; payment data from GCash, Maya, and banking partners; fraud prevention data from security service providers.
• Publicly available sources: Information from public records or social media profiles where relevant to fraud prevention or regulatory compliance.

4. How We Use Your Personal Data

999if processes your personal data for the following purposes and on the following legal bases:

• Account management: To create, maintain, and secure your 999if account (contractual necessity).
• Identity verification (KYC): To verify your age (21+), identity, and source of funds in compliance with PAGCOR regulations and anti-money laundering laws (legal obligation).
• Payment processing: To process deposits and withdrawals via GCash, Maya, and bank transfer (contractual necessity).
• Gameplay and platform services: To provide access to casino games, sports betting, and other 999if features (contractual necessity).
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, and unauthorized access (legitimate interest / legal obligation).
• Responsible gaming: To monitor gaming patterns and enforce self-exclusion, deposit limits, and other responsible gaming tools (legal obligation / legitimate interest).
• Customer support: To respond to your inquiries, complaints, and support requests (contractual necessity).
• Marketing communications: To send you promotional offers, bonuses, and platform updates — only where you have given explicit consent, and subject to your right to opt out at any time.
• Legal and regulatory compliance: To comply with applicable Philippine laws, PAGCOR requirements, and court orders (legal obligation).

5. Sharing Your Personal Data

999if does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• Payment service providers: GCash, PayMaya (Maya), and banking partners, solely to process your financial transactions.
• KYC and identity verification providers: Third-party services that assist in verifying your identity and age in compliance with regulatory requirements.
• Game software providers: Licensed third-party game suppliers who provide the casino games available on the 999if Platform.
• Fraud prevention and security services: Providers that help 999if detect and prevent fraudulent activity and protect the integrity of the Platform.
• Regulatory authorities: PAGCOR and other Philippine government agencies, where disclosure is required by law or regulatory mandate.
• Legal and professional advisors: Lawyers, auditors, and compliance consultants, subject to strict confidentiality obligations.

All third-party service providers engaged by 999if are contractually required to process your personal data only for the specified purpose and in accordance with applicable data protection laws.

6. Cookies & Tracking Technologies

999if uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your login session, and analyze Platform usage. The types of cookies we use include:

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to personalize your experience.
• Analytics cookies: Collect anonymized data about how users interact with the Platform to help us improve performance and usability.
• Security cookies: Help detect and prevent fraudulent activity and unauthorized access attempts.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the 999if Platform.

7. Data Retention

999if retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering regulations.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing consent records are retained until you withdraw consent, plus an additional period as required for compliance purposes.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with 999if's data disposal procedures.

8. Data Security

999if implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 999if Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict access controls ensuring that only authorized 999if personnel can access personal data, on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure.
• Two-factor authentication (2FA) options available to all registered users.

9. Your Data Rights

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 999if:

• Right to be informed: You have the right to know what personal data 999if collects about you and how it is used.
• Right of access: You may request a copy of the personal data 999if holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data in your 999if account.
• Right to erasure: You may request deletion of your personal data, subject to 999if's legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, please contact the 999if Data Privacy Officer at [email protected]. We will respond to all verified requests within thirty (30) days.

10. Minors & Age Restriction

The 999if Platform is strictly intended for users who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If 999if becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and return any deposited funds at our sole discretion. If you believe a minor has registered on the Platform, please notify us immediately at [email protected].

11. International Data Transfers

Some of 999if's third-party service providers — including game software suppliers and KYC verification partners — may be located outside the Philippines. Where personal data is transferred internationally, 999if ensures that appropriate safeguards are in place, including contractual data protection clauses consistent with the requirements of the Philippine Data Privacy Act.

By using the 999if Platform, you consent to the transfer of your personal data to countries outside the Philippines where such transfers are necessary to provide the Platform's services, subject to the safeguards described above.

12. Changes to This Privacy Policy

999if reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.

The "Effective Date" at the top of this Privacy Policy indicates when the current version was last updated. We encourage you to review this page periodically to stay informed about how 999if protects your personal data.

13. Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 999if, please contact our Data Privacy Officer:

You also have the right to escalate unresolved privacy complaints to the National Privacy Commission (NPC) of the Philippines through its official channels.